our people

The Board of Directors

The 2024-2025 Board of Directors have expertise and experience in project management, law, medicine, mental health, qualitative and quantitative research, nursing, tertiary education and learning design, governance, strategy, policy development and advocacy.

In line with our values to prioritise lived experience, the majority of our Board of Directors have lived experience of receiving a prenatal diagnosis of a fetal anomaly.

Chairperson: Eleanore Fritze
Executive Director & Secretary: Dr Pieta Shakes
Treasurer: David Lill
Director: Susannah Duncan

Director: Margaret Shield
Director: Dr Imogen Thomson
Director: Andrea Dickson

Photo Eleanore

Chairperson: Eleanore Fritze

Eleanore (she/her) is an experienced lawyer and Churchill Fellow whose career has focussed on empowering, supporting and protecting the rights of people with cognitive and psychosocial disability, particularly in closed environments. She worked at Victoria Legal Aid for 15 years, predominantly in the Mental Health & Disability Law team, before becoming the principal solicitor at the Office of the Public Advocate in 2021. Eleanore currently works at Justice Health, helping to drive service improvements that improve health outcomes for people in prison. In 2025, she was appointed as a sessional legal member of the Victorian Mental Health Tribunal.

Over the last two decades, she has engaged in innovative, rights-based strategic advocacy, law reform and education projects, presented at local and international conferences, and has also published some work. Eleanore values lived experience and enjoys working alongside and learning from self-advocates.

Eleanore has lived experience of receiving unexpected news about her baby’s development during pregnancy, which has motivated her enthusiasm for Through the Unexpected’s mission. She also sits on the Board of ACD, the Victorian advocacy service for children with disability and their families.

Headshot of woman with big bright orange glasses

Executive Director & Secretary: Dr Pieta Shakes

Pieta (she/her) is a Teaching and Research Academic at James Cook University who manages research and evidence synthesis subjects in the Master of Nursing. Through her developing program of research and service, Pieta aims to addresses critical gaps in Australia’s evidence base, health policy, and pathways to equitable, holistic care for expectant parents who receive unexpected news about the health, development, or genetics of their unborn baby.

She has postgraduate qualifications in mental health nursing, diagnostic genomics and higher education innovative teaching and learning and applied statistics. Pieta worked in varied clinical mental health nursing positions before her transition to academia. Pieta’s PhD was entitled: A hermeneutic phenomenological study of the maternal lived experience of receiving a prenatal diagnosis of agenesis of the corpus callosum.

Pieta has been involved in the start-up of a national grassroots charity and held various positions within committees and not for profit organisations, including currently holding a position as co-Chair of the Perinatal Ethics subcommittee of the Perinatal Society of Australian and New Zealand.

Treasurer: David Lill

David has over 10 years’ experience as a project manager in the construction industry. A New Zealander by origin, he has a Bachelor of Engineering (hons) and a Master of Engineering Management from the University of Canterbury. He is also a certified Project Management Professional from the Project Management Institute. Now based in Melbourne he is currently involved in various foreign aid funded projects in the Pacific.
 David brings expertise in full project lifecycle management, financial forecasting, operations management, and risk analysis.

Secretary: Susannah Duncan

With over 25 years dedicated to providing administrative, executive, and board support, primarily within the not-for-profit sector, Susannah is deeply committed to fostering integrity, innovation, openness, and emotional intelligence in both professional and personal realms. As a perpetual learner, she thrives on embracing opportunities for continuous growth and self-improvement.

Her expertise spans a wide spectrum of administrative functions, and more recently, an expanded focus encompassing crucial domains such as regulatory and standards compliance, corporate social responsibility, and effective company secretarial work.

Susannah has lived experience of journeying through the unexpected following a prenatal diagnosis and is now close to being an empty nester, with three of her four children having flown the coop, leaving her home with one very hungry teenage son, an affectionate golden retriever and a bossy ginger tabby cat.

Photo of Dr Thomson

Director: Dr Imogen Thomson

Dr Imogen Thomson is a medical doctor with a clinical interest in women’s health, as well as public health and health policy alongside medicine. Her training has taken her across regional NSW, to Orange, Dubbo, and Newcastle, but she is currently based in Sydney. Imogen previously completed a term in Obstetrics & Gynaecology at Oxford University Medical School.

Alongside her clinical training, Imogen has been heavily involved in health systems work through undertaking research in public health, working at the World Health Organization’s Department of Health Systems and Innovation, and working as a Business Analyst in McKinsey & Company’s health and public sector practices.

Director: Andrea Dickson

Andrea Dickson is the owner of Matrescence Australia, a Full Spectrum Doula and Placenta Encapsulation Service, providing emotional, physical and practical support to women and birthing people no matter the outcome of their pregnancy.

Andrea trained with the Australian Doula College (ADC) and has slowly been adding additional qualifications along the way in Breastfeeding Education, Placenta Encapsulation, stillbirth and infant loss support and was a part of an Australian first, joint pilot program between the ADC and Child by Choice, also holding a qualification as a certified Abortion Doula. In addition, Andrea also works for Red Nose Australia in their Hospital to Home Program part-time as Bereavement Support Worker, assisting families who have experienced pregnancy or infant loss (stillbirth, termination for medical reasons, sudden infant death syndrome & sudden and unexpected death of an infant) from 20 weeks gestation up to 12 months of age.

In 2019, along side another bereaved mother, Andrea founded a peer to peer support group for parents who have experienced termination for medical reasons. One of the first of its kind in Australia, the peer to peer group has now provided support, comfort and a safe space to over 130 Australian families. Andrea is passionate about the informed decision making process, ensuring families have all the tools, support resources and information they require to make educated decisions and advocate for themselves and their baby’s in a complex medical maternity system.

Andrea has two living children and uses her advocacy and support work as a way of ‘mothering’ her three other children lost to early pregnancy loss and termination for medical reasons. Her own struggles with infertility, pregnancy loss and the inspiring families she works with on a daily basis are her greatest source of motivation.

dark green heart

Director: Margaret Shield

Margaret Shield (they/them) is a queer, neurodivergent, single parent to two young children.

Margaret currently works in the therapeutic team at a regional, specialist family violence agency.

They also have a strong academic background with extensive teaching and research experience in both quantitative and qualitative health research methods. Margaret’s academic interests were focused on women’s reproductive and sexual health, social inclusion/exclusion, and experiences of stigma and discrimination.

Margaret has an unwavering passion for social justice, a strong commitment to intersectionality, and collective liberation, and a keen understanding of the social model of health and disability.